Bought a beautiful Shermag mirrored armoire. When delivered, I noticed the staples that attached the back to the frame were sticking out down one side. The sales people ignored my phone calls. I had to go to the store and wait to meet with the owner to get a replacement. The owner spoke more to my male friend than me until I mentioned something about Shermag stock then and only then, did I really gain his attention. The replacement armoire was suitable.