Reviews

10/10

Foam Comfort was contracted to provide spray in insulation for my garage walls and ceiling. From start to end the company provided excellent service. Dan provided the quote, was very thorough and provided a number of suggestions to improve its usefulness without any pressure to upsell. Chris and his partners applied the insulation and were quite diligent in site preparation and cleanup at the end. I had one very minor issue that I thought required a touch up; I contacted the office (Diane), they asked me to provide pictures of my issue and within half an hour they had scheduled a revisit. The installers arrived on time, were cheerful about fixing it and once again left the site in great shape. From start to end the staff was extremely friendly and super competent. I have no hesitation in recommending them!

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Company Response

Firstly Lorne, thank you for your business and secondly thank you for your understanding in dealing with the deficiency at your site.

Sometimes a job is not 100% (although that is our goal to do a perfect job EVERY time) and it is our responsibility to address these concerns and remedy ASAP.

Sorry we didn't get it right the first time but glad that the team pulled together to make it right for you. We value your patronage.

10/10

Creative Carpet One in Markham was a great company to work with. Brenda was very helpful and patient with us reviewing a myriad of alternatives, giving us very helpful suggestions. A quote was received in very quick order, installation was booked and completed within two weeks. The installers were courteous, efficient and professional. We would gladly work with this company again.

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10/10

We were initially suspicious of the good ratings that this company was getting and actually brought up the issue in our first meeting. They patiently showed us some of their reviews and offered references, which satisfied our curiosity. Victor provided the initial quote. He was very patient and careful to ensure that we were incorporating everything that we wanted/needed. He was very specific on what he was quoting and also itemized any extras that we might want to consider. After reviewing their quotes and others, Canlik provided the best price and most extensive contract, so we decided to proceed with them. We were introduced to Sandra, our main contact point. She and Victor provided a detailed project plan and a time estimate of 8 weeks for product delivery and then a 3 day implementation. After the contract was signed we asked for two changes; we decided on different door handles and asked for a colour change. The door handles were changed without cost, and even though we were 3 weeks into the contract, we were able to change our colour choice as manufacturing had not begun. Both changes were accommodated without hesitation and with no fuss. Implementation of the refaced cupboards was done on schedule. The two man team arrived on time, were professional during the time on site. A few minor issues were pointed out during the implementation but they were handled promptly. The installation crew maintained a clean work site and the clean up at the end of the project was excellent. We are extremely happy with both the final product and the staff that we dealt with throughout. This company deserves the high ratings that they get!

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