Reviews

10/10

After finishing what could have been a disastrous blind replacement project, I feel compelled to write a review. In the end, Excel shades delivered on what I had originally ordered. It wasn’t however what I was hoping for optically. I made Gabriel aware of this and even though he could have maintained that he did in fact deliver on what he was contracted to do and end the discussion there, his true commitment to customer satisfaction shined through. At no extra cost to myself, Gabriel went ahead and had new customer shades made which better suited my expectations. Excel shades when far above and beyond their obligation to me and will receive referrals indefinitely!

Approximate cost of services:
$5,000.00
7 of 7 people found this review helpful.
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