Gail in Vancouver

I have been a client of Burhan for many years and I believe this company to be exceptional. The workmanship is always excellent; the workers are unfailingly polite, friendly and accommodating; the customer service is outstanding. These folk are clearly about client satisfaction. Their rates are reasonable and they are completely flexible about the services they provide. I pick the services I want from the packages they offer. They even give advice if I want to try and manage part of the lawn care myself. They NEVER cut our grass when it doesn’t need cutting. They send an email after each visit and sometimes it says that the grass length doesn’t warrant cutting. This year we got a message saying that the back yard shouldn’t be aerated because of its condition, so they refunded that portion of the cost. Frances, who answers the phone and emails, has a positive energy that radiates through the phone. I recommend Burhan to anyone lucky enough to live within their area.

We've used Burhan for several years on the recommendation of a friend. Their prices are reasonable and the service is reliable. They use lawn products that are safe for my dog. We especially appreciate the customer service responses -- prompt and accommodating.

When our 14-year-old fridge broke down, Chris attempted a fix, although he cautioned us that it might not last. He was right. When he returned the next morning, he advised us to buy a new fridge, rather than pay him for a costly repair. This is an honest, very skilled and knowledgeable technician, as well as a very personable gentleman. He would definitely be our first call for any future appliance repairs.

Burhan has been cutting and edging our lawn for a few years. I am impressed by their customer service, giving me the impression that they are genuinely interested in pleasing the individual client. Their workers are friendly, show initiative, and are accommodating. Any requests, whether made by phone or email, are responded to promptly. And they call back or come out to make sure they got it right! After comparing prices with other companies, I believe theirs to be fair.