Reviews

0/10

Stay away from Bad Boy!! We purchased a freezer in Dec 2020. It said on their website it was available and would take two to six weeks for delivery. I called to confirm. I was told the same thing. Six months later, no freezer. I called multiple times, and was told there was nothing they could do. I emailed a manager and never heard back. There is no communication from this company. I had to call them every time. Finally I had to upgrade to a more expensive freezer because that one was in stock. It was an extra $200 that I didn't want to spend but had little choice. Bad Boy does not offer refunds and they still did not have the freezer we ordered in stock. When I called to confirm the delivery of the new freezer I got attitude from the person on the other end saying he didn't know anything and couldn't help me. This from customer service!! When the guys came to deliver the freezer, they scratched our hardwood floors. Absolutely the worst!!! The freezer itself works fine. The company is terrible.

1 of 1 people found this review helpful.
Was this review helpful?
10/10

I was very happy with Luca and his crew. When we decided to go with Ontario Paving, Luca was able to fit us in two days later to remove our old driveway. Other companies told us it would be four to six weeks just to remove the old driveway. Then about five weeks later, they showed up and finished the driveway. Everyone was polite and professional and the driveway looks great. Thanks.

Was this review helpful?
Company Response

Thank you Dan. We take pride in keeping our clients happy, being courteous, and always willing to accommodate when we can. Enjoy the new driveway!

9/10

We were looking to replace our old roof and contacted both metal and asphalt roofing companies. While both have their advantages, we went with metal because it will last forever and is better for the environment. We talked with three different companies and only New Steel Roofers had the product we really liked. We went with stone coated tiles because of their appearance and snow and ice will not slide off in the winter. Chris the salesman showed up on time and answered all our questions with no pressure. The price he gave us was the price we paid. We also had two bathroom vents installed on the roof for no extra cost. The team that did the installation was pleasant and professional. It took about five days to complete the job, which is standard with metal roofs. The only issue we had was that the materials were delivered five weeks prior to the installation. They were in our driveway which created a minor inconvenience. I wish they could have delivered the materials a few days prior to the work being started but that was not really on option. It's been four weeks and no complaints what so ever. The roof looks great and there is no excessive noise during a rain storm. We plan on being in our house for the next twenty years and it's piece of mind knowing we will never need to replace our roof again. Thanks very much for a job well done!!!

Was this review helpful?
Company Response

Thank you for the great review. It was great working with you. We know you will be happy with your roof for years to come.

10/10

We had a garage that needed to be cleared out. The guys showed up on time, and then loaded the truck in about 30 minutes. They were very polite and used booties when they came into the house. Overall, a great service with great people and reasonable rates. Thanks.

Was this review helpful?
Company Response

Colin, we are pleased to know you were happy with our service.The crew will definitely know. We greatly appreciate you taking the time to write this review. Rick President

10/10

We had a new front door installed by Brock. We previously had our windows done by Brock so we did not hesitate when we were looking for someone to do our door. The salesman gave us all kinds of options and was very helpful. When they showed up to install the door everything was perfect. The installer was at our house at 7:30 am and finished in the afternoon. He was very polite and professional. The door looks fantastic. Brock is a great company for your windows and doors. Recommended.

Was this review helpful?
10/10

We hired J&M Contracting to remove a hot tub that was in our basement. Jeff came over and gave us a quote a few days later. It was very reasonable and Jeff came across as very professional. They showed up every day around 8am and stayed until they work was completed. The area where the hot tub was located was in a corner of the basement and we wanted it removed and that corner finished to match the rest of the basement. Jeff and Mike came through with flying colours. The basement looks fantastic. Our kids now have more room to play and the whole area looks great. They even found the time to install a vanity in our powder room which was messed up from a previous job. I would definitely hire Jeff and Mike again without hesitation. They do all interior work as well as landscaping. FYI. Thanks guys for a job well done.

Was this review helpful?
10/10

We hired NewRidge to remove our tile in our foyer and re-finish our staircase and remove the carpet in our upstairs hallway. From the very beginning everything was great. Sebastian showed up gave us a quote and we wanted him to start on a particular day which was no problem. We went out of town for a few days and when we came back, the dirty work (the removal of the tile) was all done and the hardwood was down. Then the painters came in to finish the staircase. These guys were like surgeons. They painted all our pickets perfectly and didn't get a drop of paint on the floors. Then they decided to put an extra coat on the staircase because they wanted it to look perfect, Sebastian suggested we go to a hotel room for the night and he would pay for it. Very generous. I would definitely recommend Newridge for any flooring project and we look forward to having them back in our home for future projects. Thanks guys.

Was this review helpful?
Company Response

Thank You Colin for taking the time to write a review explaining the detailed process. We thank you again for your patience as we know it can be cumbersome when you have a young family and the house is torn apart.

It was truly a pleasure for Sebastian and his team to work with you an your family. Please share our name along to your family and friends looking to reno their floors and stairs.

Warmest Regards,
Scott

10/10

We were looking to renovate our bathrooms which were almost 30 years old. We contacted six companies, and only four responded. Only two of the four came to our house to see what needed to be done. The first contractor looked around for about five minutes and left. Piero showed up and took proper measurements and gave us a quote when he was finished. I think every contractor should do the same but obviously that is not the case. Since Piero was so professional and helpful, we decided to use Valentini. Great decision. The entire crew were a pleasure to deal with. Especially Marcelo and Walter. They were at our house bright and early and ready to work. They were always polite and would answer any questions we had. Piero was always a phone call away. He would show up most days to make sure everything was alright or if we needed to talk with him he always answered his phone. He also uses a licensed plumber and electrician for all his jobs. We also had a fan installed in both washrooms because before the renos we just had a window. Piero even has people who specialize in fan installation. It put our minds at ease knowing the work was being done by professionals. The materials are all high-end and look fantastic. We could not ask for a better job. The job was done in about a month for both bathrooms and there were no cost over runs. Overall, everyone did a great job and we would look to Piero for any other home renovations in the future. He is professional, trust worthy and very dedicated to his work and it shows. Great job Valentini!!! Thanks Piero.

Was this review helpful?