Donna in Toronto

I have used John's services in the past and will again. He responded quickly to my request. He and Andre cleared the clog and replaced the trap. It is a pleasure to deal with them. I would recommend their services.

I contacted John and he quickly responded with a quote and appointment. He came and quickly handled the problem. I will call him in future. Other plumbers I contacted did not even bother to respond. A pleasant and professional experience.

I have a multi trunk white birch that suddenly had one trunk die. Enrique came and explained what needed to be done. He and Miguel came and pruned the birch, and a neighboring maple that was blocking the sun. He also fertilized. The service was was fast and professional. The cleanup was perfect. I will be happy to use their service in future.

I have had service contracts for many years. They used to be good. This year they did not contact me for the annual service on my air conditioner. I have tried for over a month to contact them. I get no person on the phone, they have not responded to e-mail or voice mail messages. I figure I am out my money. A company you can not reach is useless. Last year they blamed the phone system for not working when I had the same problem reaching them.

Michael always does a good job. I have had him do several jobs and can count on him rectifying any concerns. Natasha in the office is pleasant to deal with and I would recommend dealing with both. This time he replaced a poor toilet I had with a new one I supplied.

It is always easy to reach waterworks and to get prompt attention to your calls. When I had a concern with the repair Michael came quickly and addressed the issue without charge. I will continue to use Waterworks in future.

Michael and Josh came quickly, showed me the problem and recommended options to resolve a problem. The work was done well, with care taken about the look and space used. I was very pleased and will recommend them.

I called Adrain to come about a stain on the ceiling below my toilet and smells when I flushed it. The toilet was new last fall. The plumbers who renovated my bathroom were poor. They said it was not their problem when contacted. Another plumber wanted $1000 to investigate. Adrian came and decided to take the toilet up to see. He found that it had not been done properly. He fixed it and replaced an old valve. He also checked another toilet for me that had also been done during the renovation. He explained things to me, was reliable and reasonable. I will call him again.