Had an issue with rats. Had a complaint and they were very professional in contacting me to respond to that complaint. It’s unfortunate I have moved out of that home now but very professional in getting back to me and attempting to address the issues I had. Thank you.
- Approximate cost of services:
- Company Response
Hello valued customer, I am glad we were able to talk on the phone and am awaiting the arranged meeting at your home to review the situation. I was very unhappy reading about your experience as this is not a typical occurrence in my company. Normally it is our technicians finding entry points overlooked by other pest control companies. Sometimes these things can require a fresh set of eyes and I am wishing you would have called my office with these concerns first, then we would have had one of our other 7 experienced animal proofing technicians have a fresh look. I look forward to working with you to resolve your position. Randy Celinski, Owner / President