Rating of "1" because we did get the flooring. Company fired the installers because they refused to install the "warped" flooring and got other installers to do so. Convinced wife it was ok, the original installers were wrong? Called back to replaced split planks and a previously replaced board that was raised. Gave up after 8 attempt to have them return to repair/replace. Frustrated after employees promised to arrive at appointed time only to cancel hours before appointment giving excuse after excuse every time. If your job is perfect then a "10" is appropriate. But if there's a problem expect excuses and you'll have to live with "your" problem because it's never "theirs". Expect more BS if they reply and give their story on this one.

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