Carolyn S in Toronto

I called A1 to book a post-reno air duct cleaning (high velocity A/C and HRV) and everyone I spoke to was very helpful and professional. I booked an appointment and felt confident that they were experienced. I received a call from Don to clarify some details about the job about 10 minutes later and he took the time to fully understand the systems we have and what we needed...only to talk me out of the service! He explained that we don't need to pay to have our ducts cleaned at this point in time - that I just need to use a shop vac to clean out the first few inches of each duct (since the systems are both new). None of the other companies I called took the time to discuss the situation and they certainly didn't mention that the cleaning was unnecessary - thank you to Don at A1!