Jeff was courteous and on time . I needed a couple of toto bidets installed on my existing one piece toilets. Previously a handyman and his helper tried the installation and were unsuccessful . The handyman helper said this is a 2 man job and the toilet was too heavy. They said they could not get the fitting to work because it was leaking and left the washer inside one of the toilets. And even left one toilet unbolted. They left me with the fitting and an incomplete job and no explanations or what I could do. Jeff arrived., problem solved the case and completed the job all by himself. He connected everything and tested everything to make sure it worked properly, Apparently the handyman overtigthened a nut that caused the plastic thread to unravel and in doing so ruined the seal so it leaked! Jeff had to replace a part of the toilet apparatus to get it to work properly. Jeff was able to finish the job quickly Anyway works great now Remember to get the right person to do the job. A two man job can be done by one smart and good plumber!
- Company Response
Thank you for your review. Great to know that our efforts met and or exceeded your expectations.
Customer service that results in customer satisfaction is very important to us.