Reviews

10/10

We had Dave repair 2 holes in our drywall, replace the caulking in our bathtub, replace the plastic dryer vent on the outside wall of our home, fix our bedroom door lock, replace missing ceiling tiles in our basement, and several other miscellaneous items. The other descriptions here on Homestars of Dave and his work are accurate: he is reliable, friendly, "quick to assess what can be done and get right to it," and does very neat, quick, and careful work. We're really glad to have discovered Dave through Homestars. Very honest and hardworking.

2 of 2 people found this review helpful.
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Company Response

Apologies for such a late acknowledgement of your review and happy that I was able to get through your list. Dave.

10/10

We were not sure if we had raccoon(s) or squirrel(s) in our attic. We would hear scratching and scraping in the attic at night (e.g. at 5am when it was still pitch dark outside). We called AAA Gates based on the positive reviews on Homestars. It is very helpful that they are willing to come out to take a look and provide a detailed quote for free. It turns out that a very determined raccoon had managed to pull the cover off one of our roof vents (apparently this is not uncommon), giving them free access to our attic. In fact, my mother had found the cover on the ground a few days earlier, but had no idea what it was. The quote to install the 1-way door, and to return later to replace the door with permanent raccoon proofing on the roof vents, was clear and detailed. We went ahead with the work. This was back in October. We haven't had a problem since. Thanks Andrea and Blake at AAA Gates.

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Company Response

Hi K, it makes me happy to hear that you did your homework on HomeStars before hiring a wildlife control. Far too many homeowners hire the first company they find on the internet and are disappointed with the result. Thank you for complimenting Andrea and Blake and for writing such a terrific review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

10/10

In the weeks leading up to Victoria Day Weekend, I noticed I had bites on my body. They would appear sporadically - a few at a time, then nothing for a week or two, then a few more. Some of them were single bites and some were a series of three bites in a straight line, on my legs, thighs, belly, shoulder, and neck. Some online sources said that three bites in a straight line were "typical of bed bugs". By the Saturday of Victoria Day Weekend, our household was quite concerned that we had bed bugs. I did some research online to see what they looked like. I checked my mattress, boxspring, and bedroom, and didn't see any obvious signs of bugs. I called three places. All three of them seemed reasonable, but because I wanted to avoid spraying or treating our home unless absolutely necessary, I decided to go with Pest Solution Services. I wanted an entomologist that was an expert, and who would be thorough, careful, and preventative. I was skeptical when speaking to Muhammad over the phone: he asked many questions, e.g. how many bites did I have, where on my body, over what period of time, and he came right out and said that he did not think they sounded like bed bug bites. Based on my online reading and online pictures, I was convinced he must be wrong. However, I liked the fact that he was a trained entomologist, so I asked him to come to do an inspection, and take a look for himself. He offered to come the next day (Sunday) or on Monday. I was fine with Monday. He came punctually and in a protective gown over his uniform. He carefully inspected my mattress, boxspring, bedroom, sofa, desk chair, and dining room chairs, and saw no evidence of bed bugs (no bugs, no feces). He advised that since there was no evidence, and because treatment is generally quite expensive, he did not advise that we have any treatments done. His opinion was that we did not have bed bugs. I have waited 4 months before writing a review, and I am happy to say, we do not (and did not) have bed bugs. There have been absolutely no further bites, and no further signs. Muhammad was very patient and thorough. He took the time to describe and educate me on what to look for. We found evidence of carpet beetle larvae, which are generally non-invasive, and which can cause bed-bug type welts on some people. I highly recommend Muhammad and his knowledge, expertise, and service. I was very worried at the time, so I asked to buy the mattress cover ($80) and boxspring cover ($80) as precautionary measures. Total cost was $180 for the inspection, as quoted + $160 for the mattress and boxspring covers = $380 + HST.

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Company Response

Thank you for a wonderful detailed review.
We love to educate our customers and treat their houses professionally .