Reviews

1/10

Almost everything went wrong: - Booked me into the wrong day - only found out because I called later to confirm - so I didn't get the time I originally booked. - Movers arrived over 4 hours late, at 10:50 pm (the time I had booked with the condo elevator was long gone.) - A curtain rod disappeared in the move. I tried to get in touch with them about it but didn't get a response. Very sloppy service and unapologetic about it. Only good thing I can say is, aside from losing my curtain rod, the movers seemed to do a good job.

1 of 1 people found this review helpful.
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Company Response

Hi Cam, thank you for sharing your experience. We're very sorry we didn't deliver the positive experience you expected from us. We've taken good note of your feedback and you can be sure that it will help us improve our service. We're confident you'll be very pleased with the service, should you choose us for your next move.

0/10

Ordered a wardrobe in-store. Delivery was supposed to come Tuesday night between 5pm and 9pm, but no one showed. Since then I've spent hours on the phone with Ikea reps - first time they put me on a fifteen minute hold then hung up on me. Second time they said they'd call me back and never did. Third time was a half-hour phone call full of long holds. I asked for a refund and they refuse to do it until they've shipped the wardrobe back to the store. (Do they think it's my responsibility to make sure my neglected order makes it back to their store? I never received it in the first place!) To sum things up, they haven't given me my order and they won't give my money back either. Plus the hours of wasted time. Ikea seemed reputable to me but they're just as crooked as anyone else.

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10/10

Rob did a great job. Was thorough and explained things at my level - not so technical I didn't understand, but not simplistic or condescending either. On top of that, he's a really nice guy. Would highly recommend.

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Company Response

Thank you Cam. It was a pleasure to inspect this condo. Feel free to contact me anytime you have any questions. Best Regards, Rob Amani. www.ambicorpinspections.ca