Reviews

0/10

Larry came and detected the leak in my pool which I paid them for immediately, a mistake, you'll see why soon. I should have paid when the job was completed. They said they would be back in a week to do the repair, which they were. Larry came over on a Saturday, could not repair the pool (due to lack of knowledge of how to properly repair it, which I learned from another pool contractor later), told me he would be back the next day. He did not show up and did not call us. I then proceeded to leave him email messages and phone messages asking him to come back. This went on for almost a week, no response, then finally a nasty email arrived telling me to find another contractor. He left my pool disconnected two weeks before, the water was not circulating, and did not have the courtesy to call me back. Fortunately I found another contractor in the busy month of June 2011 who came and fixed the pool within a few days of original contact. I would never use this company again, it seems that I am not the first client that they did not return calls to.

Approximate cost of services:
$500.00
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10/10

Lenny and his crew are the best, consummate professionals you will meet. After another company came to start repairing the leak, told me they would be back next day, they left my pool disconnected and water not circulating. After trying to contact them for almost a week I got a nasty email saying to find another contractor. This all happened in June 2011 which is peak season for pool contractors, Lenny was at my place in a few short days from original contact. Very reasonably priced and does good work. I will definitely be using Lenny for all of my future pool needs. Highly recommended.

Approximate cost of services:
$120.00
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Company Response

Hello again John

Thanks for the 10/10 rating, we greatly appreciate it once again. Our crew does their absolute best to ensure cominucation before, during and after to make these kind of issues at bit easier to deal with knowing we are one our way on short notice, espically right in the middle of June. I am glad to see you will be calling us again & we look forward to working with your future projects, equipment upgrades, and seasonal work for opening & closing your pool. Feel free to call or email me anytime. Again thank you for the review and talk to you soon.

Lenni Walton
Premier Pool Group
416-895-6717
www.premierpoolgroup.ca

10/10

From Bill's attention to detail and non-aggressive approach during the gathering of quotes stage through to the job completion we are very satisfied and would highly recommend this family company. They detected the problems correctly and provided excellent recommendations for solutions to them. We are very happy with our new roof and insulation in our home.

Approximate cost of services:
$25,000.00
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