Reviews

6/10

I have asked for the quote on Laundry room renovation and was very specific in my request that I would need to finance this project as it is costly. They have contacted me several times and we have conected to schedule an appointment. When originally spoke on the phone we have been told that someone will come out take a llok at the project and get back to us with detailed quote. Elliot came to our house and honestly I have to say he was amaizing when we talked and my son loved him. I was hopefull that this projects would go well. He looked at the project and right of the bet he said this will cost me aproximately 19k . Looked at the porch and said this 12k. I was surrpised that he could of say prices right of the bet but I guess that is years of experiance. When i have asked if they have any finacing availiabe like SNAP or something else he responded that they have something in the house and some other company I didn't catch the name. And he mentioned "Honestly I tell people if you have no funds don't do any projects". That was slap in my face. I felt so humilated. I have emailed them after words if they can provide me quote and haven't heard from them ever since. I guess bad for me since I don't have 31k cash around. I wish you guys all the best but for sure I won't be proceeding with you. I am also sure that they did amaizing job elswhere but ....

Approximate cost of services:
$31,000.00
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Company Response

Hi there Marija. I apologize it took more than 3 days to get back to you with an answer regarding the quote and financing details. Unfortunately It does usually take at least 5-7 days for us to hear back/find out if financing is a good fit and/or feasible option for our clients (and ourselves!) before proceeding with a project. Also the exact pricing would be communicated to you upon receiving an approval in the case of proceeding with a financing option! We were personally just awaiting a response back from the financing team that we deal with. Im sorry we were not able to respond promptly, and should have called you to be more clear. We wish you only the very best on your renovation journey as it was something we would have loved to do for you, and think your home will look fantastic no matter who you proceed with. We are always here if you do have any further questions, or want to talk in more detail about the financing process and how it would work if you decided to proceed with us!

Sincerely,
Dylan & The Renuitt Team.

0/10

I was looking for a custom closet for my daughter's room and requested a quote. Yair contacted me once and I haven't heard back from him for a month. I tried again and no response. Unfortunately will be proceeding with some other company that my business matter more. Unprofessional approach , unresponsive ....I understand that my job might not be big but at least let me know that you are not interested. I believe that this is a great company however one individual makes a huge difference

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Marija,
I've texted you bunch of photos for you to get some ideas, to get an exact price we have to come to the job site to measure. Sorry you had that experience with us.
Thank you

10/10

I found Allan on HomeStar based on reviews. From the first phone call till the job was done I couldn't have ask for more. Unbelievable service,professionalism and dedication. He came in to measure the window which was challenging to do since it is a bow window. His knowledge and passion of what he does is amazing. He explained everything to me and gave me suggestions what would be his approach. I was the person that knew nothing about the shutters before this project. Quality of shutters is amazing. We decided to go with wood and I do not regret. All the dead lines were meet. Thank you Allan and Barry for the job well done and I am looking forward for more projects in the future. Your dedication, enthusiasm and insight are really inspiring. I wish you many years of great achievements. Marija

Approximate cost of services:
$2,000.00
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Company Response

Wow - Allan and Barry definitely appreciate your feedback.

I means so much to have positive feedback from customers like you.

10/10

We dealt Mike 2 times and didn't have any issue. Mike is very professional correct and very knowleadgable person. Every inch off the hause was inspected and report written in details. He also came in very short notice which made everything much easier for us. Thank you Mike and for sure we will recommend you further Marija &Dejan

Approximate cost of services:
$340.00
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Company Response

Thank you for the wonderful review