I'm part of a group sponsoring a refugee family in Toronto. On two different occasions, the family had a problem with plugged drains and I called Kozak Plumbing to help. The first time, Alex came out and found that the problem had cleared up on its own. He did a thorough inspection of the plumbing anyway and didn't even charge us. The second time it happened, Alex found the problem quickly and cleared out a big knot of grease far down the pipe. He also found a leak on the dishwasher we hadn't noticed and fixed it. Alex is a pleasant guy to deal with and seems to know his stuff.
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Thank you very much for your 8/10 but my goal is 10/10 where I lost 2 points and how I can get your 100% satisfaction? Thank you John!