Reviews

10/10

This was the second flooring project I got Focus on Flooring to complete for my rental property and they didn't disappoint. I had the hallway and three rooms (tile and carpet) replaced by laminate plus underpad to reduce noise and they did an exceptional job. Quick given the amount of work, great product and they redid the shoemolds so there was nothing I had to do. Ralph is a great guy, accommodating and straight forward. I visited his shop to pick out the flooring and he was so helpful even when I changed my mind on the selection. Highly recommend this company!

Was this review helpful?
10/10

Rado did an amazingly fast job replacing my old deadbolt and handleset with a new one I had purchased. He was on time and got the job done in less than 30 minutes plus laid out everything for me to easily know what I need to keep and what could be thrown away. Highly recommended and he's now my go-to for any future lock needs.

Was this review helpful?
Company Response

Thank you for the review Michelle!

10/10

I hired Air Force through another company, mostly because they do services on Saturdays. They showed up in the time specified (they were conveniently early actually) and completed the work in half the time quoted. I have an over 3000 sq ft house with ducts and returns everywhere and this took less than 2 hours. The technicians, Aldo and Caco, were very friendly and professional and explained everything. I would highly recommend this company for your duct cleaning!

Was this review helpful?
Company Response

Thank you so much Michelle for the review and the business. Much appreciated. We are so glad that we were able to be of a service and we look forward serving you again in the future.
Thanks for letting us know about paint incident..Please note that we are happy to cover the cost of paint damage please contact us at our office 416 762 5327.
Thank you
Cheers,

10/10

It was so easy to book this service through Dimitri. I have a commercial washer and dryer which turns away a lot of companies. Dimitri was happy to book me after hours when I was available. Taras showed up when expected and did a great job, going the extra mile to check my outside dryer vent. I would definitely recommend this company and will use them again!

Was this review helpful?
Company Response

Thank you Michelle. In Appliance repair experts our technicians not only repair and install home appliances, we also fix and install Commercial ones. Our expertise in these area is very high, thus can safely assume that your appliance will stop malfunctioning. Please don't hesitate to contact us in case if you have any questions or concerns.

Appliance Repair Experts
https://appliancerepairexpert.ca/
1-866-244-6051

0/10

I wish I could give this company zero stars. When I called for a leak in my kitchen ceiling they said they had someone "in my area" and it would be an hour or so. It was 8pm. I called back at 9:30pm to check on the status and they said the plumber was just finishing another job and would be over soon. I let them know I had a tenant upstairs and we couldn't get into the unit if it was much later, he assured me it would be fine. Called again when no one showed up at 10:30pm and tried to cancel. They said the plumber had already been dispatched and they couldn't reach him (of course this wasn't true, he had a cell phone). Then I called repeatedly and no one answered to cancel because it was nearing midnight and way too late. The guy finally showed up after 12 midnight and didn't diagnose the problem after a quick glance. We went upstairs to look at the tub and he said it could be coming from there but he wasn't sure. He didn't even get up to look into the hole where the leak was (I had already ripped down the drywall). So basically, in 10 minutes he did absolutely nothing and I was still charged $200 for the visit which he said was a discount because I took down the drywall myself. Oh, but he was on his cellphone speaking to a friend while gazing up at the hole. I wrote a disappointing review of the service on the form given and called repeatedly over the next few days to complain and request a discount or refund. No one ever answered, no one returned my calls. I wished I had called anyone else! Even if you are desperate for a plumber, please call around don't waste your money on this terrible company.

Was this review helpful?