They are definitely a different type of roofing company, in a good way. They are not the cheapest but not the most expensive for the work they did. I had 50 year shingles, synthetic underlay, new flashing, new vents, ice shields and closed valleys (which by the way looks so much better). They even extended the downspouts from the upper level and noticed my lowers had no extension to the driveway and the water was dumping where the foundation and driveway meets. They extended it for me. Where my shingles meet the neighbours was actually capped and looks flawless, I have never seen roofing guys use levels and caulk lines to make sure it was. The vents are not the cheap crap, cheaper places use. Very high quality and are the critter proof type. All in all they are very reasonable for all this
My quote was done quickly and separated out into the basics and the addons (synthetic and flashing). You get your own production team to facilitate communication and it made it so easy.
It should be noted that flashing is not done the same day as the roof. That caused some confusion but after I wrote to the company,,, the owner himself replied. He was very professional and understanding and explained his flashing guys are metal workers and that is why the roofing guys do not do the work. He got them out ASAP. It rained on the day they were supposed to do it and the poor guys even came out on the Sat, even though I said it could wait till Monday.
The only thing I recommend is improving on the post implementation communication with inspection. I had no idea the inspector had come out, he saw the small issue I noticed and repaired it that day.
Other than that it is a company you can trust to stand by their quote, professional crew, and while watching it looked like an iron clad roof.
I will be using them for all my roofing, eavestrough etc... needs.