I'm really sorry to hear about your experience, and thank you so much for taking out the time to give us valuable feedback. Unfortunately, parts do go faulty sometimes and our servicemen must place an order with the manufacturer or pickup speciality parts from suppliers who are not always open during after-hour no-heat calls. Since the time of your review, we have been working with our manufacturers, suppliers, and office staff to make sure that a problem like this never happens again. Most of our no-heat service calls are fixed the same day/night in one visit, sorry to hear about this special case. We are always looking for ways to improve so your review is very important to us. Please do not hesitate to give us a call and just further give us details on your experience, 416-213-0303.
A Plus Air Systems