We hired HSG to do a full kitchen reno, which included tearing down a full wall between the kitchen and dining room, shortening a wall that divided the staircase and living room, removing two knee walls and replacing the flooring throughout the entire main floor.
Jennifer created an innovative design to meet the needs of a smaller space. Work commenced on the scheduled day and continued without interruption until a scheduled break for installation of the countertop. The same work crew that did the specs also did the tear down and rebuild, and they were excellent. Each day, they removed the debris and were careful to clean up. We had a wall-mounted TV and an internet router installed and worked with the crew to ensure that all wires were hidden; it took a little extra work, but the crew were enthusiastic about getting it right.
There are always going to be issues, but Richard was focussed on getting a satisfactory resolution. For example, there was a lack of insulation between the dishwasher and an outer cabinet, causing an unsightly warping on the outer cabinet a few weeks after the job was completed. Richard ensured the crew promptly fixed the problem, adding insulation and replacing the outer cabinet at no extra charge.
Thanks Richard and Jennifer for a great job! We are pleased to show the results to friends and neighbours and recommend HSG.
