Jackie in Peterborough

I used Natural Choice for the first time 6 years ago (to install a new A/C) and again this year (to replace my furnace). They provide a consistently friendly, knowledgeable and reliable service which is why they are my go-to for any HVAC related concerns. In both instances James took a lot of time to help me review the different unit options, weigh pros and cons of each, and settle on something that worked for both my lifestyle and budget. I never felt pressured or rushed through the process. He was keen to share his knowledge to ensure that I made the right choice for me. The install staff were also fantastic! They take great care to ensure that they leave your house spotless and are courteous, friendly and helpful along the way. Thank you NCHC for all that you do!

After a nasty encounter with the HVAC contractor recommended/used by our builder, we called Sears for a quote on a Saturday and James called back within a few hours. We are first time buyers who purchased a new build and were treated very poorly by the HVAC contractor used by our builder. We tried Sears as we felt we could trust their service and we were connected with Natural Choice. Within the first 10 minutes of chatting with James on the phone to get a rough quote, we knew we were going with his service. He took the time to explain things, discussed our concerns, recommended certain products and was very thorough, in an initial quote conversation. From then on, James has been nothing but accessible, friendly, helpful and extremely knowledgeable. The guys that came to install the unit were also awesome! We feel so much better knowing that we went with a company we can trust and who we plan to call in the future for any HVAC needs. I would highly recommend James, and Natural Choice to anyone! Thank you Sears for using such an exceptional company!