My family has been dealing with these terrible bugs for over 6 months now. I tried everything bought a steamer, over a hundred dollars worth of aerosol cans mostly raid, almost 50 dollars worth of different powders but they kept coming back every single night. I finally decided this was a job for a professional. I called Vance and he was very friendly and professional, took the time to explain everything to me. He came to my place a bit late but it was understandable because it was the middle of rush hour and he called ahead of time to tell me he would be late. He took about 2.5-3 hours to spray all 4 bed rooms and the living room. I took the kids to my parents house cause we had to be out for at least 5-6 hours but that wasn't Vance's fault cause i couldn't accommodate in the morning. Overall it was a pleasure meeting this guy and i would definitely use him again and recommend him to everyone. Once again thank you for getting rid of this nightmare for us.