Reviews

10/10

This is a follow up review from a year ago. We live in an 1860s fieldstone farmhouse. Mario from Top Hat Chimney carefully and thoroughly inspected both chimneys. He replaced the old flues, repointed both chimneys and also replaced lose bricks in the hearth of one of the fireplaces. Mario worked with skill and efficiency. He attended to every detail to ensure both our fireplaces were safe to use for the Fall. Mario has high standards and that was evident in all the work he did for us. Many thanks to Mario and Adam who identified the problems initially and to Steve who started this business many years ago and who continues to guide and support it. Bob and I are very happy with the end result.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

We sincerely appreciate you taking the time to leave this kind review. We strive on only employing the working with the absolute best staff members and technicians. Thank you for your patronage over the years.

10/10

Jin did a wonderful job of grinding the stumps in our backyard. Jin gave us a very fair quote for the work. He is a real professional and a real gentleman. I would not hesitate to have him back again or to recommend him to friends. Update August 5th My husband was rearranging wood chips and didnt realize just how far down Jin went to remove our stumps. He was even more impressed with the quality and thoroughness of his work.

Approximate cost of services:
$1,050.00
Was this review helpful?
Company Response

Thank you so much for your good words, Pat. I appreciate your hospitality shown to me while I was doing my job. Happy that you enjoyed my work. Best wishes for your next project. For your safe and neat property!

10/10

This is our first time using Top Hat Chimney. We live in a fieldstone house built in 1860 with 2 fireplaces. Adam, our technician, assessed both chimneys and gave us a clear and honest assessment of each one. A bit of a good news/bad news situation. My husband and I felt confident in the knowledge that Adam left us with a plan going forward to rectify the one chimney that had deteriorated and seemed unsafe to use. We look forward to working with Adam and Top Hat Chimney in the spring.

Approximate cost of services:
$340.00
Was this review helpful?
Company Response

Hi there,
Thanks for your feedback! It is important for us to educate our customers about their appliances, even if it means sharing undesirable news sometimes. We look forward to working with you as well!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca