Reviews

10/10

Seamless experience with Turnbull Roofing! They provided amazing customer service from day one. From Carol taking our initial request, to Robert showing up onsite to provide the quote and explaining in FULL detail the products and the process in which the project would be completed. He was punctual and did not rush or pressure us. Josh and his crew who performed the work, were on time, friendly, professional, and provided quality work and thorough cleanup the day of. We could not be happier with all of the steps in our first re-shingling project. 100% would recommend this company. In fact, we watched a few of my neighbours who had hired Turnbull last season, and I knew by the way they worked - safely, and professionally, that this was the company we wanted to go with. The fair price for a great product, good warranty, excellent service and quality workmanship is something that we wanted for such a valuable part of our home. Robert even recommended Moore Skylights for the sun tunnel installation that we wanted after our re-shingling. The pic attached shows both the quality of the Turnbull Owens Corning Onyx Black shingle installation, along with the sun tunnel from Moore Skylights.

Approximate cost of services:
$5,900.00
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Company Response

Thank you for taking the time to review our company. We really appreciate your feedback!

10/10

Jeff was so amazing to work with! From the first phone call, to the initial meeting to discuss the project and provide us with the quote, to the end product installation. Seamless experience. He kept us informed of the product arrival and dates, as well as worked with our roofing company, Turnbull Roofing, to coordinate the install on our newly shingled roof. We are truly happy with Jeff's work, customer service, the quality product he provided, and the professional workmanship. He is friendly, knowledgeable, punctual and efficient. We were shocked to see how much light the two sun tunnels provided us within our previously, dark and gloomy landing, and main bathroom. We keep thinking we've left the lights on, even on the cloudiest of days. We could not be happier and we will consider another tunnel installation once our en-suite is remodeled one day. HIGHLY recommend Moore Skylights.

Approximate cost of services:
$3,400.00
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Company Response

Amazing! Thank you very much for your kind review. It was my pleasure to be your sun tunnel installer for the Whitby area. It truly is amazing how much sunlight you get from a VELUX sun tunnel. I'm happy to hear that you had a great experience with me. Thanks again for the great review and for choosing Moore Skylights Inc.

Jeff Moore - Moore Skylights Inc.

10/10

I called AAA Gates Wildlife Control in the morning and they were able to provide an onsite quote and install the 1-way door to get rid of our pesky squirrel intruder within hours! Boris was polite, professional, friendly and knowledgeable. He took the time to explain the removal process, the squirrels seasonal habits and patterns. He performed a thorough assessment on the roof, gables, soffit and facia and found the issue quickly. He explained all of my options for future protection (found another adjacent entry way starting) and the warranty very clearly. He will return in a few days to remove the 1-way door and seal up the entry way with the galvanized screening. I found Gates Wildlife on Homestars and I am very happy with the level of service I received. I'm glad I took the time to review the experiences people had with the company before I called. The price was fair and the experience from the time to taking my call to the onsite quote and work completed was exactly how a professional business should operate.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi KO, Wow! What an amazing review! It might be the best review I have ever received. Your description of the entire process is second to none. Would you be so kind to copy and paste your review on some of our other review sites. I want the world to see it! Simply go to http://www.gateswildlifecontrol.com/reviews.php and click on the links. Thank you in advance for considering this request. I also love the fact that you did your research before hiring us. Most people do not and they end up hiring a fly-by-night company. And as you know HomeStars is a terrific resource for finding a reputable company. Thanks again! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016