I've been using Rapid Service for years. I have a number of appliances in my home that they know very well. The first few times they came out the appliances we're under warranty but I liked them so much that I've called them many times since. They always talk me through the problem first when I call so they have the right parts when they arrive which saves a lot of time and money. Other service companies that I've dealt with previously have come out for a diagnostic and then had to come back with the parts charging me for two appointments! They have a time frame window for appointments like most service companies but I ask for a call when the tech is half an hour away and they always make sure they do. Howard is very nice and knows what he's doing. I've just read the reviews before mine and all I can say is that they have never been rude, I've never had a problem with them breaking anything over the ten years that they've been fixing my appliances, and you can't expect a tech to take of his shoes because its unsafe for them to work without steel toed boots. This is a wonderful company and I will continue to use them when ever I have a problem with my appliances.

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Company Response

Thank you very much for your review. I will pass on your comment to Howard.