Gillian and Ron in Toronto

We have had squeaky stairs since we moved into our house 5 years ago. It became more of an issue since the birth of our daughter and we would often wake her up when we used the stairs while she was sleeping. We found Mark's company on the internet and he came to our house quickly after speaking to him to give us a no obligation quote on the work. His professionalism at the time was impressive. He was honest, reliable and did not have any pressure sales tactics. While he presented us with a reasonable quote, we decided to put off the work. Even when discussing this with Mark he was extremely professional and understanding. A few months later we decided we wanted to invest in this project and had no hesitation in calling Mark. He returned to our home to look at the stairs and based on the time gap from the original quote, he was able to still honour it, and he provided us with all of the necessary documents for working in our home. His team showed up on time, they were extremely kind, respectful of our home, professional and a pleasure to work with. The best part is - they fixed our stairs! We no longer have squeaky stairs! Mark came by while the work was being done and returned the following day once the work was complete. Mark ALWAYS managed our expectations, was extremely fair, professional and an absolute pleasure to work with. His customer service is excellent and he really went above and beyond our expectations to make sure we were happy and comfortable with the work being done. We are also having Mark's company install carpet on our basement stairs later this month. We have 100% no hesitation in recommending Mark and his company. If you want reliable, professional, fair and honest service - there is no need to look anywhere else.