I was referred to this company and Bob by Sears. in my honest opinion, Bob was very polite, friendly and professional, taking the time to explain the inner workings of my water softener and the issues...and the remedial action that is required along with cost. His charges were very reasonable. what I like about Bob is that he is not just into fixing and leaving...but also requested that I could call him any time if there were any recurring issues. He has sure won a new customer and I would highly recommend his services to anyone. Thank you Bob:-) Mohamed

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