Reviews

10/10

AC Electrical has been our electrician for 10 years. They completely rewired our home in April of 2010 and we have used them several times since then. We had a new AC unit installed in the summer of 2019 by another company. The AC unit was unusually noisy and hesitated when it started. In the summer of 2020 the AC unit was hesitating for a longer period, was much noisier and the the breaker began tripping each time the AC unit started or if we attempted to adjust the thermostat. I made a total of 5 service calls over a 1 month period and each time I was given a different explanation for the problem. After the fifth service call where the technician could not provide me with a satisfactory explanation, and despite a hard start device (capacitor) being installed, I became concerned about a possible fire hazard. I contacted AC Electrical and asked them to come and assess the AC unit. AC Electrical quickly determined the problem was we needed to upgrade from 15 amp service to 20 amp service. They stressed that while the AC unit was not a fire hazard, if the problem wasn’t addressed it would eventually wear out the AC unit. The work was done a few days later. At that time, the electrician also discovered the new AC unit had been installed using the worn wiring from the old AC unit. There have been no other problems with our AC unit since AC Electrical upgraded our service. I highly recommend AC Electrical.

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10/10

We’ve had our stairlift for just over a year. I meant to schedule an annual service call back in March/April when the pandemic was declared. Just before the May 24, 2020 long weekend our unit became noisy and was hesitating while going upstairs. I called Home Stairlift late Tuesday afternoon, not even sure if the company was open due to the pandemic. A lovely woman answered the phone and arranged a service call for early Wednesday morning. The technician who responded was Carlos. He was amazing. He arrived within the time frame I was given and he was wearing a mask and gloves. He quickly diagnosed the problem and replaced the motor and circuit board. Carlos also went over the entire lift, paying particular attention to all the safety features. He was very thorough and even made suggestions about moving the locations of the remotes so they would perform better. The unit is super quiet now and operating smoothly once again. My mother and I are just delighted. I am so impressed with this company, their staff and their professionalism and attention to detail. We got several quotes before we went with Home Stairlift. I had already decided to go with Home Stairlift when one of their competitors recommended them!

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10/10

We contracted with AC Electrical to have some minor electrical work done around our home. The work was professionally completed and passed inspection. We have used AC Electrical now since 2000, when they completely re-wired our home. They have always been professional and reliable. We have never had a problem with any of their work and feel confident recommending them to others.

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Company Response

Good day, thank you for being such a loyal customer over the years. Repeat clients like yourself are vital to every company and keep us motivated to continuously perform exceptional work. Thank you for your patronage and for the high recommendation. We appreciate it and look forward to serving you for many more years to come. Thanks again for choosing AC Electrical!

10/10

Police advised us to have our door lock changed after my purse and keys were taken. I called Locksmith Care Inc. and they arrived in under 30 minutes, even sooner than they said they would arrive. They did a wonderful and neat job. Very pleased.

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Company Response

Thank you so much for that wonderful review.

10/10

Called AC Electrical as our smoke and carbon monoxide alarm was beeping. As always, they responded quickly and cheerfully. We first used AC Electrical 7 years ago to completely re-wire our home and bring this almost 100 year old home up to code, including removing all the knob and tube wiring. We were so pleased with the efficiency of the work they did we have used them ever since when we need any electrical work done. We find them a great company to deal with as their staff is both efficient and pleasant!

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Company Response

Thank you for your kind review. Our electricians and staff constantly try to maintain a level of service that can stand apart from other contractors. We have a great team who are experts at what they do and who understand the importance of efficiency, professionalism and courtesy. Thank you for showing continuous trust and confidence in AC Electrical. We appreciate your patronage and look forward to working with you again in the future.