John helped us get our AC running at 9pm. We received a call back right away and he provided after hours service for our family of so that our unit could get up and running during BC's extreme heat wave. Very knowledgable and honest. I will recommend them to anyone who asks. BP (Vernon, BC)
My wife and I recently moved from Vancouver to Kelowna and researched multiple moving companies beforehand. What mattered most to us was price, value, professionalism, and dependability. Some companies we called quoted slightly less but were based on total weight which was guesstimated at best. Those companies also combined multiple different moves in the same truck which had us wondering how accurately the weight of "our" belongings would be reported...and quite frankly seemed pretty lacklustre on the telephone. YouMoveMe were incredibly professional and honest from the start. They sent one of their Operations Managers, Lee Miller, to do a free, on-site estimate the very next day which they base on hourly rates vs. weight. On our moving day, our movers Brett and Murtaza called ahead of schedule saying they were running a little early (wow!) and asked if they could grab us coffee on the way!! When they showed up it was clear they were qualified professionals. They were efficient and fast yet cautious and respectful of our belongings and building walls/elevator walls. They were friendly and focused and got the job done without us having to lift a finger. When they pulled up our Building Manager even mentioned to me how he'd always had good experiences with this company in the building over the years. The next day Brett and Murtaza met us at our new home in Kelowna on time and ready to go. The unloading process went just as smoothly and efficiently as the loading in Vancouver. They were friendly with our new neighbours and in great spirits. All in all our original quote was about $50 less than what we paid in the end so I was very pleased with Lee's estimate. We would recommend YouMoveMe to anyone looking for help moving whether it be intercity or across province. This company is doing it right in so many ways. Thank you Lee, Brett, and Murtaza for making our move as stress-free as possible and for giving us the peace of mind that our belongings were in good hands.
Hey! Thank you so much for such an in-depth and kind review that you have taken the time to put up for us. It makes us all fuzzy inside when we hear about a great move - it never gets old! I truly enjoyed putting the logistics together for your move and my crew ( Murtaza and Brett ) who were more than happy to make it happen. We hope that you and your partner are settling into your new home quickly and won't hesitate to pass on the good word to friends and family.
All the best and again thank you - Lee - Operations Manager
