Larry in Dundas

Furnace making clicking sounds, 2 appts booked, nobody shows up. Furnace finally broke, no heat. They won't come unjtil tomorrow. Don't waste your money on this company and their so called protection plan.

Bought $900 sofabed from the Brick. Salesperson was very cordial but would not waive $69 delivery cost. She made it a point to explain that we were not just paying for delivery but we were paying for a full set up in that the delivery person would remove all packaging and set the sofa bed up for us. Delivery came as promised and the sofabed was just dropped off in the room where it was asked to be put. Delivery guys were leaving when my wife asked them to remove the packaging. They grudgingly did so. She did not want to push her luck by asking them to install the feet on the sofa. So despite what the sales person tells you, the $69 really is only a delivery charge and they will just drop it off and nothing more.

Bought Sealy Mattress. Sales person would not budge on price but free delivery made it cheaper than competitors. Did not really try to upsell to a more expensive product. Helps to know competitors prices for similar product but difficult to compare mattresses as manufacturers give different model names for each store.