It was easy to book an appointment. They arrived on time and finished the job as requested. There prices are reasonable. Staff courteous. The staff were professional and knowledgeable. The booking procedure was easy.
I contacted this company to do a spring fertilization of our trees. Although he wasn't good about getting back to me in a timely manner he did a good job for a reasonable price.
Thanks Mary, always a pleasure
The plumber who came to do our job was rude, inpatient and not helpful at all. As a result of his impatience he damaged our cupboard trying to move our refrigerator. I lodged a complaint and was basically told "sorry" there is nothing we can do. I would not use this company whatsoever. Melissa & Denise are who I dealt with.
Hello Mary -- We at Drain Rescue Plumbers apologize for the service you received and if our staff came off the wrong way, and if any damage was resulted from our visit. Your claim is obviously alarming to us and we have looking into the situation thoroughly. There were an extremely large number of calls on the date our plumber came to your job, and unfortunately he had to act fast and as a result, this type of situation can happen. We are unaware of any damages, but are willing to look at them and help with this. We at Drain Rescue Plumbers take what we do very seriously and work very hard to make sure that we provide the best quality of work. We will in the future keep in mind what you have told us, and will strive to make sure that this type of problem can never exist in our business. We have been in business for over 15 years and take pride in that. We have values and thank you for your feedback. We look forward to learning from this experience and moving forward to a better future. Regards, Drain Rescue Plumbers.
This company provided a high quality job and stayed in the budged. they were easy to work and very acomodating to special requests. The tradesmen on the job were polite and respectful. They cleaned up after themselves and always left with providing an update on the progress on the job. They responded immediately to any concerns which I had. ham2011ab
