Reviews

0/10

I hired Patty Pest Control Services Inc. to do bed bug extermination in my house in January of 2020. I was advised to use the heat treatment so I did. A couple of months later I noticed that the problem was not solved. Thus, this company came and did chemical treatment. After another couple of months I had to call again because the problem was not solved. The company came back for two more time and I still have the same problem. Please note that during this time we were not traveling and we where working from home from March. We were quarantined. I do not believe that we could have brought some new bugs into our home. For the past 10 months I was living in the nightmare. Even though the staff was nice but I was paying for the right treatment and solving the problem in the shortest possible time not living like this for 10 months. I will not recommend this company as I believe they do not have the best solution for bed bug problems.

Approximate cost of services:
$1,130.00
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Company Response

Jola,

I am sorry you feel this way however you were given a six month warranty that we fully fulfilled. Your LAST ISSUE UNDER WARRANTY WAS IN JUNE WHICH WE ADDRESSED. IM SORRY THAT YOU FEEL THAT WE SHOULD KEEP TREATING YOU FOR FREE PAST WARRANTY BUT YOU WERE PAST WARRANTY IN EARLY JULY. AS YOU KNOW IT IS OCTOBER.