In 2016, I caught a number of mice in my house and decided it was time for some professional help. That's when I first met Joe. Joe was not only extremely professional but he was also very thorough. He was meticulous in his perimeter search. Fast forward to 2021, I noticed that some of the bait traps left from 2016 had been disturbed. I was paranoid that I had mice again. In fact, I was prepared to have the foundation of my old home fully parged to ensure it was sealed. Once again, Joe was my go to. He took one look at the bait stations and told me that I didn't have mice but rather likely some insects (perhaps ants). I was very open with Joe - telling him that I was prepared to do whatever was needed. Joe could have very easily told me that I needed extensive work. Thank you Joe not only for your prompt service and professionalism but also for your honesty.