Ray from Sears service department came by to have a look at the tray on our fridge door which cracked. While Sears would not cover it under the extended warranty, Ray indicated that it should be covered under the 1 year Manufacturer's Warranty. He was very personable and helpful in getting me this information as well as providing the Whirlpool Service number so that I could contact them directly. A pleasure to deal with. Thanks.
- Company Response
thanks for choosing Sears to manage your appliance repair. Thanks also for taking the time to share your experience.
Sears Repair Team