Karma in Richmond hill

In late spring (2014) I contacted Alon Zamdvaiz of Can Do Fence & Deck. Having positive experience with Alon and this company for fencing, I made this contact without hesitation. We met in mid-Jul. I knew it was late in the year to make contact, but it was fine with me could the deck not be done til Fall, or even the following spring. When Alon asked, I did say it would be great if it could be done by end Aug since i am having company from overseas. Never did i imagine this date to be even remotely which possible. Richmond Hill requires a permit for decks - even ground floor ones -which necessitates plans. This meant more time for the architect to do this since they are also incredibly busy. What was expected within 2 weeks, took more than 5. Now the end-Aug date was definitely not on my radar screen. However, Alon worked some unknown magic, and by the last week in Aug the deck was done, the inspector came for the final inspection of the work, and being satisfied she informed me that the deck will be signed off on, making the deck legal. Due to the lot shape, the holes for the foundation were done by hand by 6 men. With the inspectors permission, the concrete was poured. The inspector wanted the ground razed, and a worker did this. Afterwards the deck itself was built, This was not a slap it together and call it a day job. The pride in the workmanship was, and is. obvious. Every person who worked on this deck was polite, competent, respectful, and careful. The clean-up was not overlooked and was treated with the same pride. Thank you Alon. For everything. Including the magic of getting this deck done so fast despite your, and Can Do's crazy busy schedule. The only disappointment has nothing to do with Can Do, but rather with Canadian regulations. I had wanted a Trex deck and railings largely because of the minimal maintenance this product requires, but, apparently, while the deck floor itself can be done with Trex, the railings are not legal in Canada although it is in the US. Rather than have 2 different materials, I opted out of Trex altogether and went with pressure treated wood even though that requires much more maintenence and is also nowhere near as environmentally responsible.

From first contact, tearing down of old fencing, setting posts, and erecting new fence everything was exceedingly well done. The company appears to use separate crews for each phase so you are getting skilled workers. They were careful of the property and did as little damage/mess as possible. (Postholes were made with 3PH tractor mounted auger) Every single worker was polite, respectful, and worked diligently. No wasting time. No money was due until completion of the job - including removal of old material. Cleanup was very well done not only of work area, but the area where the old fencing was piled. Have no problem recommending this company to anyone if all workers are like the ones who dealt with this fence (8 in total, plus the sales manager) Fence removed and posts set one day, fence and gates rebuilt the next, old stuff removed following day. Follow-up on 19 Dec 2011 I contacted the Sales Manager (Alon Zamdvaiz) to ask what I can do about the 2 X 4 that is coming loose from the wall. Since this is a down time of year, I was not expecting a reply until after the holidays at the earliest. BUT not even 2 hours later I rec'd an e-mail from him stating that he will do what he can. His Office Manager (JoAnne Guest) also responded with an e-mail and said the person looking after repairs is on vacation until late Dec but she will have him look after my repair in early Jan. What I had expected (whenever) was them hopefully telling me how to go about fixing this problem myself especially since that is what I had actually asked for. To have Alon and JoAnne tell me that Can Do will fix this problem is totally above and beyond, and very much appreciated. Alon also stated (in a follow-up e-mail) that he promises that whatever happens this will get done, and to be in touch when resolved. This company deserves all the kudos I can possibly give. I had done my research, checked references, was more than satisfied with everything before, and during, and that verdict has not changed. I will gladly continue to refer them to anyone. Karma