Reviews

10/10

Wow! Amazing customer service - JP is their secret sauce - he sets the tone. I already felt better after speaking with him. We contacted Drainworks for a leaky pipe at 8:00am. They had a two man crew out to complete the repair by 1:00pm and I received a call about 20 minutes before they arrived. Jim and Luke made quick work of the problem - they replaced the leaky pipe and valves. The price was different than what they quoted over the phone but given the rapid response and hassle-free work, I am glad the problem is resolved. The picture attached shows the leaky joint they had to replace - we removed the drywall and vent.

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Company Response

**Thanks Arlene** It was a pleasure to read your review and learn that you were so happy with our service from start to finish. It is rewarding for us to know that we could be of quick assistance and to have you share your experience. Do note that the initial price was based on the picture and didn’t show the valves that needed replacing, hence the difference in price. Thank you for choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future.

10/10

Wow! If you need appliance repair rest easy, call Rick and his team. No nonsense straight shooters with electronic payment terms available. I almost got caught by using a same day service guy, that asked me no questions about my problem, make or model of washer but a guy could be at my house in 1.5 hrs. Imagine, what a useless exercise that would have been. Instead, Rick asked about my problem, requested the make and model of the washer. I called Christmas Eve, they came Friday morning at 11:00. They confirmed the issue, got the part from the car, and were out before noon. Washer was finally spinning again. They even left me the broken part and replaced with a reinforced one. Transparency, honesty and trustworthy. That is what business is made on.

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Company Response

thank you for taking your time and writing a review for us.we appreciate your business. we happy that another happy customer. have a nice day.