Eddie

I was initially given a 4 hours window and I could actually track their progress through their website. it's been a very pleasant experience knowing exactly when they'll arrive and not just sit and wait for 4 hours. the 2 delivery guys showed up with face covers and shoes covers. removed the old washer from the second floor and brought up and installed the new one. all was done carefully without any damage to the property.

I had a very good experience with Nichols. He is highly professional and did an excellent work sealing everything. This was an urgent work as water was leaking between the angled windows. Nicholas showed right away and sealed it. As I was also working with another contractor to replace the limestone, Nicholas agreed to come a second time without any additional cost to do complete the sealing after the limestone is installed. I highly recommend Nicholas for any caulking work

These guys are highly recommended. Excellent workmanship. Very attentive. Gilad the owner, helped us from his experience with the new deck design which we loved. On the scheduled day, the team arrived to my house on time, kept the site organized all the time with the tools and lumber and most important is that they treated my wife and I with respect. They not the cheapest or the most expensive but at the end of the day it was a headache free experience with beyond expectation results. This summer they will definitely be back to do my fence.

The only reason I give this company a 1.0 mark is because Foti , the sales man , is a nice guy. The overall mark they deserve is a BIG ZERO. I signed a contract with LOCTITE on June 5, 2011 to do the interlocking in the front entrance of my house. I paid 10% from the total and Foti stated clearly on the agreement that work will start in 3-4 weeks with weather permitting. I started calling on the first week of July (4 weeks after the signing) to check on the status. I talked both to Foti and Tanya from the of office and got the full list of excuse: (1) it was raining so we behind the schedule. (2) it was too hot so we behind the schedule. (3) I have no contact with the teams in the field so I can’t tell you when they’ll come. (4) I’m meeting the teams only on Friday’s and will get their schedule. (5) the owner had to leave for a few weeks for personal reasons so we behind schedule. (6) I’m just taking messages, I don’t know what the schedule is. (7) I understand you’re mad, let me check and get back to you (never called back). (8) I don’t know what Foti wrote on the paper but read behind the agreement, it says we have 90 days to start work. All I asked is to get a date when they’ll come. I emphasized that I’m not mad (at least I wasn't in July), I just need to know when they plan to come so I can make my other plans accordingly. I said that I understand they might be behind their schedule and I’m willing to wait some more (well, at least I was in July) and all I’m asking is a date. NOTHING helped. Today it is 10 weeks after signing the agreement and no work had started or start date was given. I didn’t check yet my legal options but for sure this is the last time I’m dealing with such unprofessional company. A company that didn’t learn yet that BAD customer service will put them down the drain eventually. I hope this bad review will save other innocent people from dealing with LOCTITE and losing money with them. Sep 12, 2011 UPDATE: I'm updating my review to let you know that the work is now completed and I'm totally satisfied with the result. The two guys that came were very professional, completed the job in two days with beautiful design. They were very organized and left the site clean and neat. I've also met Greg the owner before the job started. He apologized for the hassle and I'm convinced of his sincerity. Bottom line is that I'm happy with my new interlock and will recommend these guys to my friends.

Designix just finished renovating my kitchen and I have to say that it was one of the best satisfying experiences I ever been through with any contractor. From the design phase when their sales person was patient to show me as many designs as I asked for and didn’t pushed me to any specific one, through the entire phase of the actual renovation where their team did remarkable and professional work in removing the existing kitchen and putting in the new one, This project was done exactly within its schedule, delivered and installed as promised to my full satisfaction and even beyond my early expectations. I would recommend Designix to anyone who will ever ask me for kitchen renovation.