Reviews

10/10

New Ridge Refinishing Group was one of three companies that Homestars recommended to me in July 2018. I contacted the recommended companies, but only Lory at Homestars got back to me in a reasonable time with a price that was well within my estimated budget. She, along with two of her people completely sanded and refinished the floors beautifully within a short period of time. A few days later after the floor was dry, I phoned Lory and inquired if they might be available to put my bedroom furniture back in place because I didn't have anyone else. I live in Oshawa and she stated that they would not be able to come until about 8 o'clock that evening because they were just finishing a job on the west side of Toronto. They came a little bit earlier than that, and then they had to drive back to Toronto to go home. That is typically what a family business is all about! To all the people at NewRidge and especially Lory, thank you again. Also, I apologize for taking so long to write this review. Ron

Approximate cost of services:
$2,825.00
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Company Response

Hey Ron,

Hope all is well since we last spoke. Thank you for taking the time to write a review. It was a pleasure working with you on your hardwood floor refinishing project.

Thanks again for choosing our services. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

2/10

I have never been more disgusted with any company that I have ever done business with. They didn't want anything to do with me once they cashed my cheque. It was almost impossible for me to get them to return my telephone calls. Three days after I had the $3300 asphalt driveway paved I shouldn't have to go to Canadian Tire and get patching material to fix holes. They refused to come out and take a look at my complaint.

Approximate cost of services:
$3,300.00
3 of 3 people found this review helpful.
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Company Response

Unfortunately this gentleman does not understand the characteristics of asphalt materials, as a civil engineer and the owner of the company I examined the driveway and found nothing of concern

We wish this individual the best of luck moving forward, however bashing companies in the internet is very weak. We install over 1200 driveways per season and maybe get 3/4 complaints, I would say that is pretty amazing

Thanks