Reviews

10/10

I found Sleep Guide Mattress store by accident as I was driving on Queen-Britannia, decided to stop to check their beds and glad I did. Carlos was very informative and helpful and offered choices and options for a custom look. I ended up going back with my daughter and made my choice with both their help, Carlos was helpful and the process was quick, the item was ordered and delivered within a week much sooner than it was scheduled for which was great. Carlos was very pleasant and easy to talk to. I would highly recommend a visit to this store. Excellent service.

Approximate cost of services:
$800.00
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Company Response

Mr and Mrs Da Silva I am so happy to know that you were satisfied with the services you received at Sleep Guide Mattress. It was a pleasure assisting you with your purchase and I am confident you will continue to enjoy the comfort of your mattress for many years to come. My thanks for your business, Carlos.

10/10

We would like to express our Thanks for a job well done, We had a very good experience at the initial stage of the contract, was provided with all the information required and time to decide. We felt that they cared and listened to our concerns and questions and easily put them to rest and gave us peace of mind with their advice. I found Unionized followed through on their commitment for customer satisfaction. The owners are very passionate about their company and in providing great customer satisfaction, that impressed me. All were friendly and pleasant to deal with and very professional and dedicated. The team were all very hard workers, knowing it might rain the next day they all worked 12 hours through to have it all done, all seemed to enjoy their job. I could go on and on...... but Thank you all again, great great customer service come and visit when you're in the neighbourhood Joe & Maria Da Silva

Approximate cost of services:
$6,200.00
What could this company do to improve their services?
Nothing, just continued success.
Any advice to offer fellow homeowners facing a similar project?
We would recommend Unionized Contracting to anyone.
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Company Response

Joe & Maria have been loyal customers of Unionized Contracting. About a year ago we Completed a repair for them. When they called us back for their full roof they took advantage of our repair rebate. Once a repair is complete if the customer calls us back for their full roof the money spent on the repair is used towards the cost of the full roof. Often clients get ignored by contractors and they don't know exactly what they are getting into. With Unionized Contracting we like to go out of our way to make sure every homeowner knows what to expect. Customer satisfaction is very important to the structure of a successful company, we pride ourselves on customer satisfaction. When you own your own company and do your own work passion comes naturally, and we make sure all our workers feel the same way.
Thank-you for your hospitality it was matched by none. Don't hesitate to call.

Cory Benoit
Unionized Contracting