Reviews

10/10

We had our fence and deck built a couple of years ago, but I wanted to add a review. Alec and his crew did a fantastic job removing the old deck and working in an urban yard that had levelling challenges. We chose a composite deck and glass railings for the front with a cedar fence and we had two gates installed. Since then, we have had a few people come by to work on other areas of the house and each time we were asked who built our fence and deck because the work was done with such detail and craftsmanship. We pass on the company's info any chance we get not only because we love the work that they did, but because they were a fantastic crew to work with.

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Company Response

Thank you for your kind words.
Stay Safe.
Alec (Owner)
Master Deck and Contracting

10/10

We bought our house 4 years ago when the yard looked like a jungle. Although there were many nice elements, it was overgrown and not child friendly. Over the course of several summers, we slowly took back the yard but this year we decided we needed someone to complete the transformation. I was recommended GTA landscaping by another mom in an FB group who had raved about her experience. We contacted them and spoke with Andrew who was quick to get back to us and come check out the site. Andrew and his crew did an amazing job digging up and levelling out the yard while saving some of the plants we wanted to place on our own. I gave his team my design and they completed it exactly as we asked and with such great detail. We have been loving our new space and are so glad we used Andrew and his team. What a great experience!

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Company Response

Great to hear Leila,
Andrew and the team are super hardworking professionals

10/10

I called at 2:52pm and Lino arrived by 3. He tried to fix it with minimal intrusion, but it was clogged further down so the toilet needed to be removed. He did a great job of fixing it quickly and kept the bathroom clean. Within the hour, everything was fixed and back to normal. Thank you!!

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Company Response

Hi Leila, we appreciate your feedback on our efficient workmanship and quick response times. It was a pleasure working with you. Please feel free to contact our office for any future plumbing or drain needs and we would like to thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

7/10

Had some issues getting them back in but after some calls and emails, all is good with new sump pump set up. I would have given 5 star if service return didn’t take long, but once there all was good.

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Company Response

Hi Leila, We are sorry that you are unhappy, but we did provide 2 options on the system before we began. One was better but the lid wouldn't fit, and the other was inferior and the lid would fit. You told us that you were going to have a custom radan lid produced by another company and chose the option that suited your needs best. Unfortunately you found out that you could not find a lid after the installation. In any event we have since come out to resolve the issue for you at no additional charge. We hope that you can revise your review to reflect a more accurate description of the events. Thank you for your business!
Sincerely,
Priority Plumbing
https://priorityplumbing.ca
416-762-8662