An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
In early August, 2012, we contracted with Ken Chaston of Clera Windows in Belleville to have two porch enclosures installed at our home. We are pleased to say that the final result has completely met our expectations in terms of quality of installation and appearance. It must be noted that the manufacturing of these enclosures was subcontracted to Everlast Aluminum, who took twice as long as promised to produce them, causing undue anxiety to both Clera Windows and ourselves. However, as soon as Clera received the enclosures, their friendly and skilled installers came promptly to put them in, did an expert job, and cleaned up afterwards.