Reviews

10/10

Before going ahead with much-needed repairs to our roof, we sought quotes from several companies. Danny and his team were amazing- from our first email exchange with them to getting a quote for the work, to explaining what it all meant, helping us sort out financing details, and then finally scheduling and executing the job, I couldn't have asked for a better experience. Having a major repair done is so stressful (especially in a year like 2020!), but really, I was astounded by how easy they made it for us - and the roof looks great, too! Thank you!!

Approximate cost of services:
$11,000.00
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Company Response

Hi Julie

Thank you so much for the great feedback we appreciate you taking the time out of your busy day to write about your experience with Roofs on Homes.
Stay Safe

Regards
Danny A
Roofs on Homes

10/10

When our (ancient) furnace stopped keeping up with the cold this week, Fred at Cozy World was my first call. He has been here before to help us in similar circumstances in past years and has always been amazing to deal with and does his job expertly. He is very courteous, quick to reply to requests, and is super-accommodating in terms of scheduling his visit. Absolutely recommend!

Approximate cost of services:
$113.00
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Company Response

Dear Julie,
Thank you very much for coming back!

10/10

Just when we thought our ancient furnace might have seen us through another winter, it quit working over the deep freeze we had this past weekend. Cozy World had taken care of an air conditioning issue for us last year -- and the service was excellent -- so Fred was my first call to have a look when our heat went off. Within just a few hours of reaching out to him, Fred had come by, diagnosed the problem, located a replacement part, and completed the repair! I would highly recommend Cozy World for masterful and friendly service. Thank you, Fred!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Julie,
Thank you very much for the great review.

10/10

I called on Strong Plumbing for the first time a couple of weeks ago to install our new kitchen faucet, which was ordered online. I was pleased that when Valentin returned my call and texted me, he did so with a willingness to come by the very same day if that was convenient for me, and when it wasn't, he offered me alternate times the next day. On the day of service, he kept me up to date by text about his whereabouts and anticipated arrival, and once here he got straight to work, installed everything quickly and without any apparent trouble. He explained about possible future issues with the new faucet to keep an eye on and explained how to remedy likely issues, and gave us a written warranty for his work for one year. I would definitely call Valentin back in the future and would recommend him to others. Very nice person, and very skilled and professional in his work.

Approximate cost of services:
$200.00
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Company Response

sorry for late response, thank you for taking the time to post a review for us. Valentin

10/10

Top notch service! When our furnace stopped working last Monday, I gave Farhad a call, who was great in several ways: (1) I was able to connect with him by phone on my first try, (2) he was able to come by within 24 hours (at a time of my choosing), (3) the morning of the service call, he phoned to let me know when he was close by (he was a few minutes early, which was great), (4) when he was here, he was professional, courteous and immediately recognized the problem and repaired it. The furnace is working like a dream again...and we were amazed by how reasonable the price was. I would absolutely recommend Cozy World Inc! Thank you, Farhad!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Julie
Thank you somuch for writing this review .
We are glad you are happy with our service
thanks again for your kind words

10/10

When I phoned for service to our water heater on a Saturday afternoon, I was given a service call time for the following morning. The next day, Stephen S. arrived in the early end of our estimated call time, giving a friendly "I'm on the way" call first to let me know. When he arrived a few minutes later, he was friendly and professional, got straight to work. Within minutes he diagnosed the issue with the water heater, replaced the part in question and explained the situation and future options to me clearly. If he is an example of the typical service offered by Flan Air, I would highly recommend calling them to take care of any water heater issues that may arise in your home. Couldn't have asked for better service, thank you!

Approximate cost of services:
$0.00
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7/10

Great service and great effort, but the results were unfortunately not what I was hoping for. When I first called, Adel was kind and reassuring while I explained that I was dealing with a 30 year old house that had been abused beyond description, which I have to prep for sale ASAP on an extremely limited budget. Despite my explanation, he seemed confident that the job wouldn’t be a problem, so he gave me a reasonable quote and we scheduled an appointment. The technicians who came to the house were extremely personable and professional. Once inside, Matthew’s first question was “what are your expectations?” and he quickly let me know that it was unlikely that they would be able to remove the carpet stains even with their strongest chemicals, and he gave me the option to discontinue the cleaning once the first room had been completed. I opted to have them keep going, and the cleaning made a great difference in terms of dust removal, though the stains are still visible in every room. Of course, I absolutely appreciate that they did their best and I would recommend their service to others who are dealing with everyday wear and tear on their carpets....but not for those who are hoping for a miracle in carpet stain removal. Again, they did their best and I am very thankful for that.

Approximate cost of services:
$400.00
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Company Response

Thank you Julie for the feedback and we are so sorry that we were unable to remove these stains. I am also sorry if I have miss communicate with you on the initial phone call about our ability to remove these stains.

I also want you to know that our %100 satisfaction guaranteed or money back stands and we are more than willing to provide you with a 100% full refund. We have left you a couple of voice message and we are looking forward to hear back from you.

Once again, sorry that we were not able to be of a service.

Adel Majd