Reviews

10/10

Camilo is fantastic and I would not hesitate in recommending him. All the work is highest quality and installed with the utmost of care. Great communication as well, kept me posted on each step and how things were going.

Approximate cost of services:
$8,000.00
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Company Response

Hi Thomas,

We are incredibly thankful that you took the time out to leave Plumbing & Heating Heroes, and our technician, Camilo, this 5-Star review. It is great to hear that Camilo was able to provide you with fantastic communication and high quality work. We like to keep our customers involved and in the know. In addition, we also appreciate your future recommendations!

Thanks again for choose Plumbing Heroes as your neighbourhood plumbing company. Have a safe and healthy day.

Plumbing and Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca

0/10

Based on Holmes TV show as a recommended contractor we got Better to do our eaves troughs. Ran eaves and downspouts differently to what we asked. Attached one downspout to a window frame. Connected one down spout to the storm drain which is illegal in Toronto. We got drain leaf guards on 5" troughs. Sounds great until the installed one trough right under the roof edge leaving less than an inch exposed which pushed water into our living room all down the interior wall. Cam back and fixed the window down spout and storm drain downspout but left he old straps attached to the house. I withheld 10% payment until they came and fixed a final few things they hadn't completed but they refused to come and fix anything until I paid in full. I didn't pay so they voided my warranty. This was followed by abusive and aggressive phone calls and conveniently stretched truths. Apparently the owner called me and talked to me but he must have had the wrong number. Would not recommend, terrible experience.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Sorry Thomas we dont know who you are. Please let us know your contract number so I can investigate the matter and correct any wrong doings.