Reviews

10/10

Excellent job! Arrived on time and worked from 8am to 6 pm. The job site was protected first and cleanup was done carefully. Pirouz and his partner were so nice to work with. They came two days before to explain what they would be doing and brought a colour fan to match up the colour. They sanded Inside and out before applying prime coat and then paint. The results were fabulous. Highly recommend this company. Very friendly and professional!

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Company Response

Hi Lynda,
Thank you so much for your great review, looking forward to work for you and your friend in future.

2/10

The positive Homestars reviews sent me back to Clarke basements and I arranged to have a crack in the family room and in the crawlspace fixed. My complaint is not with the actual crack repairs as it is too early to tell but I am very disturbed over the cleanup. There were silicone and cement stains left on the carpet in the family room. In the crawlspace A large attached shelf was taken off and thrown over the items on top. There was dust all over where they worked and bits of insulation and plastic material that I began to clean up but stopped to call the company. Here is where it gets worse. After several calls and promises and waiting all day for someone who was supposed to see the mess I am very disappointed in this company's customer service. Some neighbours came in to help me clean the mess in the crawlspace ( 5' tall and fully outfitted- not your usual underground bunker) this weekend and I have had a carpet cleaner document the stains and clean up the mess. I have talked to several people at the company and in frustration I am sending in this review. As a footnote let me also say that I was charged for removal of the drywall in the family room at my request but ended up paying an additional $1480.00 to the painter to add the insulation and vapour barrier that was removed not at my request. The carpet cleaning was $150.00. I am out all this money just because of shoddy clean up. I do NOT recommend this company especially for their followup service.

1 of 1 people found this review helpful.
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Company Response

10/10

I called Devonte to move a refridgerator and table from North York to Broadview and Queen. He was here the very next day. Polite, on time and very personable, he and his partner easily moved the items to their truck. The receiver on the other end called me an hour later and said "Where did you get these guys? They were great!" They moved the fridge into her kitchen and moved her old fridge out to the door for Hydro pick up. Cost was reasonable and I will definitely use them again!

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Company Response

Thank you Lynda for your comments. We'll be there to provide you with the same quality service anytime you call on us. Thank you once again for choosing Around Town Moving.
Devonte