Reviews

1/10

I had a terrible experience with Kitchen Land. Our kitchen was supposed to be installed in July, then August, then Sept. We had to move in Oct 1st and without a kitchen for at least 2-weeks(we never changed our kitchen design). The Kitchen arrived, the cupboards doors were wrong materials and wrong colour, the measurements (which Kitchen Land took from the rough-ins) were wrong causing re-work for electricians and plumbers. After all the delays they caused they wouldn’t unload the kitchen until I showed up with a bank draft and handed it over.....no joke. They are very fast to demand payment, yet aren’t so fast about completing the job. Here we are in Jan 2018 and the kitchen is still not completed. Drawer inserts were wrong, kick-plates weren’t nailed in, door alignment is incomplete, filler pieces were missing and wrong colour. The owner of the company has never dealt with this properly he avoids my wife, which is shameful on his part. I guess he’s to busy polishing the awards he’s received. Kitchen Land promote the numerous awards they’ve received. From my experience, I can’t believe they’ve received any kind of award. I guess anyone can buy an award these days. Although, they have set a new record for the longest kitchen install of all-time......still not completed

4 of 4 people found this review helpful.
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1/10

I had a terrible experience with Great Northern. They had to be watched like a hawk, numerous areas that I was told were completed needed touch-up for example. When I say touch-up, some of these areas weren’t touched to begin with. When they were done they left a substantial mess. Hundreds upon hundreds of staples left in the window frames, some windows were left with the poly-tarps still left on and the workers were gone. They left here so fast they forgot the broom and dust pan that they never used here whatsoever in the clean-up. Make sure they don’t sweep the over-spray bits into the sump pit and cause your sump pump to not operate. And then when all this was pointed out to Great Northern Operations they were very dismissive. I spent many hours, even days removing staples. I have better things to do with my time.

1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. Great Northern Insulation takes great pride in the service we offer and would like to apologize that in this situation the service you received was below our company standards. We would really like the opportunity to address this situation immediately. We have inquired with our branches and we are not aware of this situation. Please contact us at 1.800.265.1914 to discuss.