We had a noisy furnace motor - Rob's Albertan service man came out and repaired it on February 12, 2018. My main problems are with the price of the motor and the price of cleaning the blower. I was charged $721 for the motor (later found an equivalent motor locally for $230) and was charged $161 for the capacitor (very expensive for a capacitor that normally runs for between $8 to $15 at appliance repair parts shops in Edmonton). Then I was billed $141.00 for cleaning the blower wheel. This is removed when the motor is replaced and took the service man 20 minutes to clean. That is equivalent to charging me $423.00 per hour for his labour. I also got charged a service charge of $125.00. Sorry home stars (Rob's Albertan Service Experts) I cannot recommend you to others because of your pricing practices.

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Company Response

Hi Jack,
Could you pleased contact the service manager at 780-477-3261 we can take a look at your bill to make sure everything is correct. Thank you