Reviews

10/10

My furnace conked out on one of the coldest days of the year during dinner time. I called Cozy Comfort Plus and left a message with the answering service and within 10 minutes, Mory from Cozy Comfort Plus called and was at my home within an hour after his hard day of work ended. Mory was able to get the heat going, but knowing that my furnace was already 14 years old, and worried it wouldn’t make it through the winter, that evening I decided to get a new furnace. Mory was able to make the necessary arrangements for a new furnace and the next morning two installers by the names of Amir and Arsi showed up at the scheduled time in the morning and worked non-stop for 7 hours. They were very pleasant, so easy to talk to and very kind and professional. I am thinking of getting a new A/C this summer and would love to have the same installers back! I have been dealing with Cozy Comfort Plus for about 5 years, and were always there when I needed them. I want to thank Mory, Amir,and Arsi for their jobs well done. Cozy Comfort Plus has a great team working for them!

Approximate cost of services:
$5,700.00
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Company Response

Thank you for your excellent review and high rating. We always do our best to accommodate our customers in a timely fashion and we especially take no heat calls in the winter and no cooling calls in the summer very seriously. It was a pleasure doing business with you throughout the whole process and feel free to ask for Amir and Arsi as your installers when you are ready for your new Air Conditioner. We are honored to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

10/10

Had my new roof and gutters done last November, 2017. So far so good considering the weather we have had. No lost shingles during the wind storm and no leaks during the ice storm. When I called the first time in October for a quote, what I loved most about this company is that I didn't have to go to voice mail to leave a message, I spoke to someone right away, I think it was Stephan, owner of the company. He told me that he would have someone come by to give me a quote, he told me the name of the person, George. George called me back the very same day and came that day to discuss our concerns and gave us a quote. I was impressed that George took his time with us to answer all our questions and not once did we ever feel rushed. So I had good vibes and decided to go with Imperial Roofs. I had to wait 2-3 weeks, as they had prior commitments to other customers, and they were bang on, they arrived when they said that they would. So, on the day of the job, the workers were all at my house 8:00 a.m. sharp! I tell you, none of them came off the roof until the job was completed. Cleanup was also amazing, as I have two dogs, so was nervous about nails being left behind. Kudos to those workers. They also replaced rotten wood instead of being lazy and shingling over them. After having a bad experience with the roofer before, I was kind of hesitant and nervous to have my roof redone again. But wowie, what an amazing job done on the roof and gutters. Also to note Stephan the owner, came by on a couple of occasions and also helped out. Imperial Roofs was a pleasant experience and I have no hesitation in recommending them.

Approximate cost of services:
$6,750.00
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Company Response

Thank you so much for the amazing review. It is greatly appreciated that you took time out of your day to do this for us. Once again thank you

10/10

I found Cozy Comfort Plus on line as I needed to buy a particular furnace air filter. They happened to be close to where I live. I called and they had it in stock and put it aside for me for pickup. When I got there, I met with Brian, owner of the company and I found him to be personable, friendly and knowledgeable which gave me good vibes. I was also looking for a company to do my yearly maintenance, as the one that I used for many years didn't return my phone calls. So this led me to hire Cozy Comfort Plus. They set up an appointment date convenient to me and Mory was the service rep who came as per the appointment date and in the required time expected. I found him to be pleasant and very friendly and easy to talk to. Answered all my husband's questions in a nice manner. Not only do they clean the furnace, they also check for potential problems. Mory did an excellent job as well as cleaning out the pump, which was blocked. This is part of the cleaning service and was never done by the previous company which we know for a fact, because my husband always watched and never saw them do it before. Also to mention, it was nice that every time I called their office, there was always someone there to answer the phone as opposed to going to voicemail and waiting for a call back. All of the people I spoke to were friendly and helpful. I have no hesitation recommending this company as I was very pleased with the work performed. I look forward to continued business with them.

Approximate cost of services:
$129.00
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Company Response

Thank you for your excellent review and high rating. We are honored to have you as a valued customer of Cozy Comfort Plus. Our technicians are fully trained to handle all HVAC services, cleaning8 and maintenance, and we are thrilled to hear that you are happy with the work our technician did on your HVAC units. It is always a pleasure to do business with you and I look forward to hearing from you in the near future. We would like to personally welcome you to the Cozy Comfort VIP Club, have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President