My furnace conked out on one of the coldest days of the year during dinner time. I called Cozy Comfort Plus and left a message with the answering service and within 10 minutes, Mory from Cozy Comfort Plus called and was at my home within an hour after his hard day of work ended. Mory was able to get the heat going, but knowing that my furnace was already 14 years old, and worried it wouldn’t make it through the winter, that evening I decided to get a new furnace. Mory was able to make the necessary arrangements for a new furnace and the next morning two installers by the names of Amir and Arsi showed up at the scheduled time in the morning and worked non-stop for 7 hours. They were very pleasant, so easy to talk to and very kind and professional. I am thinking of getting a new A/C this summer and would love to have the same installers back! I have been dealing with Cozy Comfort Plus for about 5 years, and were always there when I needed them. I want to thank Mory, Amir,and Arsi for their jobs well done. Cozy Comfort Plus has a great team working for them!
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- Company Response
Thank you for your excellent review and high rating. We always do our best to accommodate our customers in a timely fashion and we especially take no heat calls in the winter and no cooling calls in the summer very seriously. It was a pleasure doing business with you throughout the whole process and feel free to ask for Amir and Arsi as your installers when you are ready for your new Air Conditioner. We are honored to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP club. Have yourself a cozy comfortable day.