Reviews

10/10

I spoke with Anthony over the phone. He was very polite and understanding, and offered several solutions for what I was inquiring about. He gave clear pricing and options. Marco and John were at my house on short notice. They worked quickly and efficiently. They did an excellent job installing our gas line to the backyard BBQ. They even went above and beyond by bringing my BBQ out of the garage for me and carrying it to the backyard. Highly recommend these guys!

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Company Response

Thank you so much for providing us with your feedback. Your review will be shared with our team. We greatly appreciate your business,if we can assist with any future HVAC service/ installs please feel free to contact our office @ 905-458-1021 ext 0.

10/10

Hiring High Energy Transport for our move to our forever home was a great decision! They are professional, organized, fair, and accommodating. They individually wrapped each large item of furniture before moving it into their truck. They handled everything with care and we felt completely comfortable having them move all of our possessions into our new home. On one of the hottest days this summer, they handled everything with smiles on their faces, and even finished the work early!

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Company Response

Hello and thank you for writing such a wonderful review. We will pass along your complements to the team. We wish you all of the best in your new home. With all of our gratitude, the entire HET team!

10/10

We are very happy with our newly finished basement! Many thanks to the whole Penguin team - Dan, Sergei, Angelo, Eric, Amy, Walter, Claudio, and all the trades. Penguin Basements did a wonderful job making our basement a great space for our family! Only thing we wish could have been improved was updates on the work schedule in the mobile app, BuilderTrend. We loved the idea of having immediate access to knowing the timeline of the project and when trades would be at our house. When there was a slight delay in the project, unfortunately the app never got updated with the new timeline. Our finishing supervisor was good at responding to texts when we requested information from him though. Overall the basement looks great, will add much needed space to our home, and will increase the resale value if/when we move in the future

1 of 2 people found this review helpful.
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Company Response

Thanks for the review. Teams are expected to update the app as required. We will drill this into their heads until everyone gets it. ;-) Enjoy the basement!