The service was wonderful. I called the store to find out if they carry a particular model of microwave. They did and I placed an order on it right away. The price was less than all the other retailers I checked with. We went to pick up the microwave after they shipped it over from Calgary as Edmonton had no stock. We're very happy with it.
The experience with Hawthorne Homes (now Brookfield Homes) was satisfying. We purchased our 1st home in Sep 2009 and moved in on Jun 2010. The sales staff are friendly and we never felt pressured into buying. They have a 3-month and a 12-month walk through after possession which is great for fix ups. They fixed some minor problems and are always prompt in scheduling. The only thing that I was disappointed at was their inability to replace the defective toilet model with another model.
