Our basement had been damaged by a sewer back up and after being VERY unsatisfied with the appointed team from the insurance company we solicited quotes. Citadel had done a reno for my in-laws 10 years ago so we were familiar with their work. Nevertheless they rose above their competition by being fast, friendly, and flexible as we navigated through the hurdles of working through insurance. They were a pleasure to work with and did a terrific job putting our basement back together. Friends and family that have visited have also been very impressed. We would use them again and would recommend them.