Gerry

We had a very positive experience with VDR Renovations for our master bathroom renovation. The costs included floor tiles, exhaust fan and installation of items we shopped for separately including a vanity, mirrors, lighting, tub, toilet and plumbing fixtures. Their excellent communication, addressing any concerns and attention to detail in the installation of the items provided was all very commendable. Additionally, their cleanup and disposal of debris further contributed to our overall satisfaction. We would not hesitate to recommend or use them on any future projects.

Devon and crew did a great job constructing a quality fence and two gates. They were professional and courteous and also very willing to engage and answer any questions. Job was completed in a timely fashion and they did a great job of clean up and spreading excess dirt around. While very satisfied, a couple of suggestions for improvement. One would be more proactive communication regarding when the job might be started rather than the customer having to initiate. Secondly, we were advised the gate hardware did not include a handle for the street side of the gates. I purchased two handles for $8 each and installed in 5 minutes. For the cost and effort required, I would suggest that were this completed by the contractor, it would very positively complement an already great experience.

Requested quotes to replace the main water shut off valve which had a very slow leak. Valentyn was quick to respond and provided a price and date on which he would be able to do the work. Communication was very good with him providing confirmation of his arrival time earlier in the morning on the day the work was to be completed. Given the charge by the region of Halton to turn off the water to the house, it was certainly important to have the work completed that day and Valentyn's ongoing communication provided some comfort that would in fact be the case. We are pleased with the work and subsequent clean up and would not hesitate to recommend

Martha provided the initial quote which was very competitive and she was very professional. She did a very good job of answering questions., particularly those I asked relative to the relative newness of this business. The crew showed at the agreed upon time, completed the job in the time they specified and did a very good job of cleaning up. They reviewed what was done and had me take a peak up in the attic to ensure my understanding and satisfaction. They suggested because they were young (both business and individuals), they try harder and want to ensure complete satisfaction. I liked that and believe they really do try harder.

Gennadiy is very responsive and provided a very reasonable quote to remove and replace old decorative shutters (we provided new shutters) as well as new gutters and downspouts with leafguard system. Very professional during installation and did a great job on cleanup. The only issue we had was a couple of fasteners from old shutters were not removed and one brick was damaged during removal of the old shutters. We were able to remove fasteners on our own and repair the damaged brick. At the same time, Gennadiy was very helpful in subsequently addressing a drainage problem we experienced (through no fault of them) and provided materials at no charge which allowed us to address the issue. Overall a positive experience and we have recommended to neighbors, one of which did in fact avail himself of their services and was also pleased with the results.

We engaged the company with a request to remove two large juniper trees at the front of our home as they were drying up and had grown too close to the house. The guys showed up on promptly at the agreed upon time and date. They were courteous and professional and cleaned up well following the removal. While we were under the impression that the stumps would be ground/removed that day, we were assured they would be back the following week in order to complete that task. As promised, they did return as agreed and once again, did a good job of clean up. Also, we were provided a good explanation of the work completed. Would not hesitate to recommend.

Communication was top notch. We were told the date and time and Ben called that day to provide an update on the scheduled time. Ben arrived at the agreed upon time and was very professional. I pointed out one particular spot of concern and he assured me he could take care of it and he certainly did. The process took approximately one hour and we were very pleased with the result. Would not hesitate to recommend.

We were looking to have a gas insert with fan installed in an existing fireplace in our basement rec room. Ryan Park came to our home to measure, provide recommendations and an estimate of the cost. He provided great advice on our options and was very professional. Given the timeliness of their response and our experience with Ryan, we made the decision to proceed with them. Eddie kept us well informed along the way and a little more than a week later., Steve and Ryan (another Ryan) were there to do the installation. They were also very amiable and professional and completed the installation in 1/2 a day. Ryan provided detailed instruction and answered any questions. Eddie subsequently followed up to ensure we were completely satisfied which was certainly the case. Communication throughout the process was excellent and everyone involved gave a strong impression that they wanted to win the business and also appreciated our business. A very positive experience from start to finish and we are pleased with the end result.

The job was to replace a shared fence line, a return with gate and a front fence line. Paul provided a very detailed quote and we took his advice on the type of fence which would be suitable. The crew showed up on time, went about the job in a professional manner and completed the entire project in one day. They placed excess dirt where we requested and clean up was very good, taking away some debris we had not necessarily expected but were pleased they had done so. Both my neighbor and I were extremely satisfied with the process and the outcome. We agree that we would not hesitate to highly recommend them. I will certainly use them again in the event I can convince my neighbor on the other side that it is time to replace that shared fence line.

We chose Forestwood out of three estimates initially because of their timing. Mike was the first to come out and provide an estimate and secondly, he was able to do it in the relatively short time frame which we were requesting. His team arrived on time on the day agreed upon and in short, did everything we had asked for and more in a professional manner. Great job cleaning up as we had a total of 5 large trees which we needed to have pruned back from the house and garage. Not a trace of their work was left behind. Mike consulted us throughout the process, providing options and making recommendations. He and his team also provided advice on how to do our own pruning in the future. Price for the job was very reasonable as well and we were very pleased with the job done.

Rare Electrical was one of three requested quotes through HomeStars. Josko provided a timely response and came to our home to provide an estimate. We liked the fact he came to see exactly what we were looking to have done, whereas one provided an estimate by e-mail after we described the work which was to be done. Also, it is nice to put a face to the name. The third was less timely with contact. We required a number of switches/outlets be replaced, low voltage lighting in a bathroom replaced, repair the electrical connection of our over the stove microwave, a three way switch which did not function etc. While working in the bathroom on the lighting over the vanity, Josko suggested replacing an old halogen ceiling fixture with LED pot lights. We did take him up on the suggestion. It was a tremendous improvement which we had not considered. We are very pleased with all of the work which was done to our entire satisfaction. Josko is very professional and takes the time to show you exactly what he has done and make suggestions. A real pleasure to work with and we would not hesitate to use him again or recommend to friends.

I required inside trim on a skylight in our home. Gary showed up as promised and undertook what was a somewhat challenging job in view of the location, slope and depth of the skylight tunnel. I considered the price very reasonable and had difficulty getting anyone else to do the job as it was considered by some as too small of a job. The trim was required to prevent condensation and is not only functional but looks great as well. Very professional and also did a great job of cleaning up. I would not hesitate to call on them for bigger jobs and will certainly recommend to family and friends.

Mike originally came to our home in order to provide a quote for two new garage doors and two openers. He was very friendly and provided a number of options and suggestions. We subsequently dealt with Grace who was very professional and timely in her communication. Mike returned to complete the installation of the doors, openers and aluminum capping. He did exactly what he said he was going to do, showing up as scheduled and was great at providing instructions on use and maintenance of the doors. I suggested there really was not a need for the outside keypad but he pointed out some benefits and I am now glad he did go ahead with the installation. The doors look great and we would not hesitate to recommend Easy Flip Garage Doors.

I should have mentioned at the outset that when I first posted this review, Max denied that I was a client despite our ongoing discussions. I believe it's called "revelation of character". I was able to provide the proof. Twin peaks replaced roof shingles in August of 2016. On the day the work was to be done, Max advised the need to replace original skylight as he could not guarantee against leaks with original. We agreed and Max purchased the skylight and did the installation himself. We were generally quite satisfied with everything upon completion of the job and did in fact refer him to a neighbor (singular). However, on January 8th of this year, another contractor doing work on the second floor master bath, advised us of a leak around the skylight. I called Max that afternoon and he returned my call a few hours later. He did come by the following afternoon and examined the skylight from the roof. He indicated the problem appeared to be a result of the installation whereby he had been required to do a modification due to the skylight being so close to the peak of the roof. He indicated the modification did not seem to take and that he would be back the following day to remedy. He did not show up the following day or the day after. I called and left a message and did hear back from him 24 hours later. He indicated " now that he had a chance to sleep on it", he thought the issue may be a result of condensation and that he would come out later in the day to inspect from the attic which in fact he did. He now thinks it could be condensation as existing insulation around the skylight box may not be sufficient. He indicated however, that he was not an "insulation guy" and he would consult his insulation guy and be back to me over the weekend, the next two days in order to confirm this may be the cause. Nine days past and we heard nothing from Max before we left on an extended holiday. I subsequently sent an email through the Twin Peaks web site and never did receive a response (claims he never saw it) . Following our five weeks away and no indication of any attempt by Max to contact us, I suggest to my wife that I have lost total confidence in Max and time to take other action. She wants to give him one more chance so she calls him on March 6th. He does return her call and indicates he firmly believes the problem is the insulation issue but does not use the original insulation guy he referenced earlier as he was too expensive. He was dealing with new guys and would get back to her the following afternoon. Of course more than 2 weeks passed without a word from Max. After more than 2 months of run around we proceeded to contact professional skylight installation/repair specialists. The consensus among them has been that the space between the drywall and skylight is the primary issue . In fact the skylight specialist took one look and said "while there's your problem, the guy never finished the job". He indicated that the space required trim and caulking. I asked about insulating the tunnel and his response, "not the source of the problem but a good idea." To finally confirm , I downloaded the installation instructions from the manufacturer's web site and the final step is""When drywall is not in contact with white finished skylight frame, add on-site trim for finished appearance and prevent conditions that may contribute to condensation." Everyone we have brought in recognizes this issue but Max prefers to lay blame at the feet of the people who added insulation to our attic some 15 years ago. Simply laughable.

We used Fix-My-House a few years ago for a custom shower and sundry plumbing jobs and were extremely pleased with the results. More recently when it came time to do a partial bathroom renovation, we did not hesitate to contact Allan again. Once more we were very pleased with the results and the entire process. Communication is easy, regular and ongoing. Allan takes a great deal of pride and satisfaction in doing a job well. A true professional who displays considerable integrity, he does what he says he will do, on time and on budget. He and Joanne make a great team and are very easy to work with. The crews used in both cases were professional, personable and open to suggestions as well as conferring on our opinion as they progressed. Allan checked in with us regularly to ensure the job was progressing to our satisfaction. Given our experiences with Allan, Joanne and their staff, we would highly recommend their services